Privacy Policy
Effective Date: November 2025
Owned & Managed by: HF Gifts (Rawalpindi, Pakistan)
At HF Gifts, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from hfgifts.pk.
1. Information We Collect
We collect personal information only when necessary to process your orders and improve your experience.
This includes:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (only through secure gateways)
- Account login details (username and password)
- Device information and browsing data via Google Analytics and Facebook Pixel
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders
- To verify your identity and manage your account
- To provide customer support and respond to inquiries
- To send order confirmations and status updates
- To send promotional offers and updates only to customers who opt-in
- To improve website performance, design, and marketing using analytics
3. Payment & Order Policy
HF Gifts accepts both Online Payments and Cash on Delivery (COD).
- COD applies only to sample or single-item gift orders.
- For bulk or customized orders, customers must pay a reasonable advance after sample approval.
All online payments are processed through secure, encrypted payment gateways. We do not store or have access to your credit/debit card information.
4. Information Sharing
We do not sell, rent, or trade your personal data.
However, we may share limited information with:
- Delivery partners for shipping and logistics
- Payment processors for secure transaction handling
- Analytics tools such as Google and Facebook for performance insights
All third parties are required to protect your data according to industry standards.
5. Data Protection & Security
We take reasonable technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
Your data is stored securely on our servers and accessed only by authorized HF Gifts personnel.
6. Your Rights
You have the right to:
- Access and review your account information
- Update or correct your personal details
- Opt-out of promotional emails at any time
- Request deletion of your personal data (where legally applicable)
To exercise these rights, please contact us at info@hfgifts.pk.
7. Cookies & Tracking
We use cookies to improve your browsing experience and personalize your shopping journey. You can disable cookies in your browser settings, but some features of our website may not function properly without them.
8. Third-Party Integrations
Our website uses trusted third-party tools such as:
- Google Analytics – for traffic and performance monitoring
- Facebook Pixel – for ad performance tracking
- WhatsApp Integration – for direct communication and order assistance
These services may use cookies and tracking technologies according to their own privacy policies.
9. Policy Updates
HF Gifts may update this Privacy Policy periodically. The latest version will always be available on hfgifts.pk. Continued use of our services implies your acceptance of any updates.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or data handling, please contact us:
🏬 HF Gifts
📍 Al Noor Shopping Center, Ground Floor, Gordon College Road (China Market), Rawalpindi, Pakistan
✉️ info@hfgifts.pk
📞 0333-2573690
🌐 www.hfgifts.pk